When Worlds Collide - The Marketer Meets the Web Developer

Clear communication is the key to success.a plan. Actually, you need a Website Planning and
As a marketer, you know how your website shouldRequirements Document, a Website Functional
look, what it should say, and what features you'd like toSpecification, and a Website Content Specification. For
include to maximize your push-to-web campaigns. Younow, let's focus on the Website Functional
even have someone ready to start implementing yourSpecification because it answers all the pertinent
vision. You've thought of everything, right?technical questions regarding your website's goals,
Well, maybe not everything.layout, functionality, content, and technical requirements
Will your site use HTML or ASP? Does your hostingyour developer will need. Developing a website
company support the forms you plan to use tofunctional specification requires you to tightly interact
capture lead data? Is your server on a Windows orwith your developer throughout the planning process
Linux platform? How many unique design templatesand should cover the following sections in DETAIL:
need to be coded? These are just a few of theProject Overview
technical decisions your web developer needs toSummary of Features
make before coding begins. That is if you want toSitemap
avoid budget and schedule crushing issues during thePage Layouts
development of your site.Process Flow for Each Feature
We all know that bridging the gap between theWeb Style Guide
non-technical and the technically savvy can beHTML File Names and Keywords
challenging at best. Who hasn't experienced thatImage File Names and Sizes
sinking feeling when a developer reveals you can't askThe elements described above not only ensure your
customers the questions you planned (and assumedweb developer understands your vision for the site, it
would be possible) during order check out becausealso establishes a baseline from which you can agree
you need to integrate with a database to do so. And,to make changes and tradeoffs based on technology,
adding database integration is going to put you overbudget, and schedule. More importantly, you will both
budget and behind schedule. Fortunately, thesehave a solid understanding of what the site needs to
moments can be avoided with some upfront planninglook like and do upon completion.
and clear communication between the marketer andWorking with your technical person while finalizing this
the web developer.document will gain his/her buy-off on the project and
But how can you merge these two worlds--effectivelymake the development process go much more
and efficiently--while maintaining your (and yoursmoothly-all while avoiding those hair-pulling moments
technical person's) sanity?between the non-technical and technical we'd all like to
To define and communicate your non-technical visionavoid.
to your technical Webmaster or developer, you need